Exchanges & Returns

Returns or exchanges are not available for sale items, or for our Nudo Stick on Bras or Nipple Covers due to health and safety regulations.

For all returns and exchanges, please email info@nudoofficial.com.au

RETURN & EXCHANGE POLICY

  • Full priced items can be refunded in full, if returned within 14 days of purchase, minus all shipping charges.
  • Items purchased during flash sale promotions or from the sale section of our e-boutique, are not eligible for a refund but will be issued with a store credit.
  • We do not pay for returns to be shipped back to Nudo
  • We reserve the right to deny unreasonable repairs, returns, and exchanges.
  • Nudo Stick on Bras and Nipple Covers can not be returned or exchanged due to health and safety regulations, we cannot take any exceptions.


RETURNS & EXCHANGE PROCESS

  • You must request an exchange or refund by email within 14 days of accepting delivery of the product, and arrange return of the product within 7 days after notification.
  • Proof of purchase must be supplied with your email request, in the form of an invoice or order number.
  • You are responsible for returning the product in its original condition. It must be unworn in the original packaging.
  • Nudo will inspect the product on its return, and we reserve the right to refuse exchange should we evaluate the product to not be in the original condition.
  • For international exchanges & returns, you must mark on the courier company’s consignment that the product is for exchange so as to avoid any customs duties and taxes.
  • Please note - it is the customer’s responsibility to return the item to us safely. We cannot be responsible for any lost items or any damage to the product through the postal service.
  • Please wrap the product in bubble wrap to avoid damage and send the product with tracking.

 

FAULTY ITEMS POLICY

We take care to quality check all our items, however occasionally there may be a fault we did not find.

Please note that wear and tear in the course of normal use is not considered a manufacturing fault.

Please advise us at your earliest convenience of any faults you have found and images and description of the issue via email to info@nudoofficial.com.au

 We are also unable to accept returns if in our opinion, you have not taken appropriate care of your purchased item.